Welcome to LOIS CHLOE. These terms and conditions outline the rules and regulations for the use of our eCommerce website.
1. Acceptance of Terms
By accessing or using the LOIS CHLOE website, you agree to comply with and be bound by these terms and conditions. If you disagree with any part of these terms, you should not use our services.
2. Intellectual Property Rights
All content on this site, including but not limited to text, images, graphics, and trademarks, is owned by LOIS CHLOE or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without explicit permission.
3. Product Information
We strive to provide accurate product descriptions and images. However, we do not guarantee that the content is error-free or complete. Product colors and packaging may vary due to screen resolution and other technical factors.
4. Orders and Payment
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order for reasons including stock limitations or payment issues.
- Payments must be made via the available payment methods displayed during checkout.
5. Pricing and Promotions
Prices are displayed in the local currency and may be subject to taxes and shipping fees. We reserve the right to change prices or promotional offers at any time without prior notice.
6. Shipping and Delivery
- Delivery times are estimates and may vary due to circumstances beyond our control.
- LOIS CHLOE is not liable for any delays caused by third-party shipping providers.
- Shipping costs will be calculated at checkout.
7. Return and Refund Policy
- Products can be returned or exchanged within 14 days of delivery, provided they are unused and in their original packaging.
- Refunds will be processed within 30 days after the returned item is received and inspected.
- Please refer to our detailed Return and Refund Policy page for more information.
8. User Account Responsibilities
When creating an account, you are responsible for maintaining the confidentiality of your username and password and for all activities under your account. You agree to notify us immediately of any unauthorized access.
9. Limitation of Liability
LOIS CHLOE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or the website.
10. Governing Law
These terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.
11. Changes to Terms
We may update these terms and conditions from time to time. Changes will be posted on this page, and your continued use of the website constitutes your acceptance of the updated terms.
12. Contact Information
For questions or concerns regarding these terms, please contact us at hello@loischloe.com.au